GHC Professional Biography

GHC Managing Partner.

Franco Galgani's career at a senior level in the hospitality industry spans over 25 years across a range of roles ~ throughout this time he has strived and succeeded in surpassing financial targets whilst delivering products of excellence.

Whether managing a small country house hotel or a 200 bedrooms city centre resort hotel or as Board Director of a Hotels plc, Franco has remained focused on the key business fundamentals:

• Product definition,
• Product distribution
• Product delivery
• Investment return

Franco passionately believes that in order to achieve and sustain results one must never lose sight of the fact that people are the key to all success ~ both customers and team.

Franco Galgani FIH, MI, BA

Sample Consultancy Assignments:

2008- 2000

• Various Accommodation Providers ~ Scotland, England, Italy.
  Business Clinic Sessions
• Resort Hotel ~ Scotland
  Assistance with raising marketing profile and implementing sales strategies and systems aimed at increasing turnover, particularly off-peak
• Members Only Club ~ Scotland
  Operational and Sales & Marketing Audit aimed at business repositioning
• Timeshare Residential Property ~ France and Scotland
  Room yield evaluation programme aimed at accommodation and incremental revenue growth
• Country House Hotel ~ England
  Assistance with recruitment and selection
  Customer Care Programmes
• City Hotel with Leisure facilities ~ England
  In depth financial evaluation aimed at increasing profitability
• City Centre Accommodation Business ~ Scotland
  Pre-acquisition programme
  Kick-start Programme
• Hotel with Extensive Banqueting Facilities ~ Scotland
  Collaboration management programme over an extended period to assist team in addressing operational issues Sales and Marketing Health Check
  Focus on shifting balance from overemphasis on F& B to the detriment of Room Revenue

Education and Qualifications

• Florence Hotel School, Italy – Hotel School Graduate
• Open University, UK – BA (History & Social Sciences).
• Fellow Institute of Hospitality

Awards & Recognitions

• 2000 - Freeman of the City of London
• 1990 - SHH Group General Manager of the Year
• 1989 Onward. Entry in Debrett’s “People of Today”
• 1989 - Master Innholder Award

Industry Activities

• 1994 – 1998 Director (Trade) Edinburgh & Lothians Tourist Board.
• 1993 –1995 Chairman Edinburgh Principal Hotels Association
• 1989 –1999 Various roles and appointments in Tourist Boards, Hoteliers Associations, Colleges and Universities.

Career

• 2008- 2000
  Hospitality Businesses Partner / Hospitality Consultant
  Divisional Managing Director Crerar Hotels ~ Scotland & England
  Director of Sales (& Marketing) British Trust Hotels ~ Scotland & England
  Director (Leisure Division) Taylor Clark Ltd ~ Scotland & England
• 1999-1991
  Main Board Director - Scottish Highland Hotels plc. ~ Scotland & England
  Director & General Manager, Carlton Hotel, Edinburgh, Scotland
  General Manager, Carlton Hotel, Edinburgh. Scotland
• 1991- 1982
  General Manager, Marine Hotel, Troon, Ayrshire, Scotland
  General Manager, Dunkeld House Hotel, Perthshire, Scotland
  General Manager, Buchanan Arms Hotel, Stirlingshire, Scotland
• 1982 -1976
  Manager & Partner, Balcary Bay Hotel, Galloway. Scotland
  F&B/Front of House in 5 to 3 stars quality hotels. Europe

Contact GHC in total confidence for a free no-obligation preliminary discussion: email: franco@galgani.co.uk.